NDIS Provider Coffs Harbour (2026): 10 Questions to Ask Before Signing Anything

NDIS provider Coffs Harbour: participant consultation with Chapman Support Services team

Choosing an NDIS provider is one of the most consequential decisions a participant or family will make, and in a regional centre like Coffs Harbour, the shortlist of quality providers is shorter than it looks. The NDIS Quality and Safeguards Commission receives thousands of complaints each year from participants who felt rushed, under-informed, or simply […]

Positive Behaviour Support Under the NDIS (2026): A Plain-Language Guide for Families

Positive behaviour support NDIS: family consultation with Chapman Support Services Coffs Harbour

If your child or family member has behaviours of concern (meltdowns, self-injury, aggression, refusal) you’ve probably been told that Positive Behaviour Support is the answer. But what that actually means, what happens in practice, and what your family is expected to do along the way rarely gets explained clearly. Positive Behaviour Support, or PBS, is […]

NDIS and Mental Health 2026: How New Reforms Affect Psychosocial Support

NDIS mental health 2026 reforms: psychosocial support guide for participants and families

On 22 April 2026, Federal Health and NDIS Minister Mark Butler addressed the National Press Club and announced the most significant changes to the NDIS since the scheme began. For participants with psychosocial disabilities (those whose disability arises from a mental health condition) the reforms carry both reassurance and serious risk, depending on your individual […]

Self-Managed vs Plan-Managed NDIS: Which Option Is Right for You?

Self-Managed vs Plan-Managed NDIS: Which Option Is Right for You?

One of the first decisions every new NDIS participant faces, and one of the least explained, is how to manage their funding. Get it right and your plan works for you. Get it wrong and you spend more time on administration than on the supports that actually matter. The NDIS offers three management options: self-managed, […]

NDIS Plan Reforms 2026: What Section 33 Changes Mean for Coffs Harbour Participants

Chapman Support Services team supporting NDIS participants in Coffs Harbour

If you or someone you care for is on the NDIS, you’ve probably heard talk about changes coming in 2026. It can feel overwhelming especially when the language used in government announcements is dense and hard to follow. That’s why we’ve put this guide together. At Chapman Support Services, we work alongside NDIS participants and […]

How to Maximise Your NDIS Capacity Building Budget in 2026

NDIS participant reviewing capacity building budget with Chapman Support coordinator in Coffs Harbour

Many NDIS participants have capacity building funding sitting in their plan and a lot of it goes unspent. Not because people don’t need support, but because it’s not always clear what this type of funding is actually for, or how to make the most of it. If you’re heading into a NDIS plan review this […]

AI Tools Transforming NDIS Support Coordination in Australia

Support coordinator using AI tools to manage NDIS participant plans in Australia

The way NDIS support coordination works is changing and artificial intelligence is a big part of that shift. From smarter admin tools to predictive budget tracking, AI tools for NDIS providers and coordinators are starting to reshape what’s possible in disability support Australia-wide. That doesn’t mean robots are taking over. Far from it. But it […]

NDIS Therapy Claiming Changes July 2026: A Guide for Coffs Harbour Participants

NDIS participant in therapy session with allied health professional — Coffs Harbour disability support

If you or someone you care for receives therapy through the NDIS whether that’s occupational therapy, physiotherapy, speech pathology, or psychology there’s an important change coming in July 2026 that you need to know about. From 1 July 2026, the way therapy supports NDIS participants use must be claimed is changing. Therapy will no longer […]